How to Contact Xero Support?

MYOB’s customer support team can assist you with any queries or concerns during business hours. However, like Xero, MYOB’s customer support is limited to technical issues related to the software and does not provide advice on accounting or tax-related matters. Xero’s customer support team is available 24/7 to assist you with any queries or concerns. They are highly responsive and provide quick solutions to your problems. However, it’s worth noting that Xero’s customer support is limited to technical issues related to the software, and they do not provide advice on accounting or tax-related matters. If you’re looking for additional support beyond Xero’s customer support team, you can consider contacting accounting firms like H&R Block.

Introducing Xero Mentor Match, a mentoring program for accounting and bookkeeping partners

To raise a case, you first need to log into Xero with your Xero credentials. This ensures your conversations and any sensitive information you share are kept private and secure, just as your Xero data is. If there’s an outage or you have problems logging in, you are still able to contact us via the Can’t log in to Xero article or via the Xero status page.

Support via Xero Central

The 28 country winners each receive NZ$20,000 (or local currency equivalent) and four global winners receive an additional NZ$50,000 (or local currency equivalent). Book a free call with our resident tax expert Laura, to make tax time, relax time. With Thriday, I now feel like I’m always on my A-game when it comes to my business finances. My cases in Xero Central is a one-to-one conversation between you and Xero.

Xero Beautiful Business Fund now open for entries

They can provide expert advice on accounting and tax-related matters and assist you with bookkeeping and financial planning. However, this would come at an additional cost, contact xero support so weighing the pros and cons before engaging in their services is essential. Xero support provides free and unlimited online support as part of your Xero subscription.

If you need support with any of Xero’s business or practice products, we’re here to help. Got a question about signing up, using our product, careers, or a general enquiry?

With Xero you get free online support 24/7 from our customer support team. When you’re looking for answers, start by searching the support articles in Xero Central. If you still have questions, use the Contact Xero Support button at the bottom of any article to raise a case.

In My cases, you are able to look up any cases you have raised to keep track of your questions and answers. You can also see an expected response time, who’s looking after your case and where it’s at. You are also able to look back on your conversations with our support team, and share information with other users from the organisation linked to the case.

• But anyone or any website claiming to be the official Xero support channel and charging for support is acting fraudulently.
• It’s a great alternative to Xero and MYOB, with features that make managing your finances, invoicing, and paying bills easy.
• Access Xero features for 30 days, then decide which plan best suits your business.
• Your use of the Xero services is subject to the Xero Terms of Use and your use of the Hubdoc services is subject to the Hubdoc Terms of Use.

You can get there by clicking the help icon in your Xero product, or by going directly to Xero Central from any device. That includes from Xero business edition, Xero Expenses, Xero Payroll, Xero Projects and Xero HQ. We know that when you have a question about Xero, you want a helpful answer quickly so that you can get back to work.

After your case is resolved – we’ll ask you for feedback, and please do let us know how you rate your experience. We’re constantly evolving and looking at how we can improve, so we appreciate it when you tell us what’s going well, and what could be better next time. In the Xero Community you can swap ideas, discuss new tech, get help with problems and share tips with fellow customers and partners. The first port of call for getting support with any of Xero’s business or practice products is Xero Central, where you’ll find online help, online learning, and discussions.

Using a combination of advanced technology and sculpture, Prosthetic Art Technology empowers and supports people by providing life-changing silicone prosthetics. They’ll use the funding to upgrade key modelling software, purchase a new 3D printer, and research new 3D scanning technology. If a website claims to be the Xero support site and offers phone support at a cost, it’s not the official Xero site and is a scam. With instant answers and your cases managed by Xero support staff with the right balance of up-to-date accounting, technology and service knowledge, you can expect prompt and helpful answers. Access Xero features for 30 days, then decide which plan best suits your business. When you sign up for a Xero plan, you are eligible for free, unlimited support 24/7 from Xero.

Then, if you still have questions, click the ‘Get in Touch’ button at the bottom of any support article and we’ll get back to you as soon as we can by email. Thriday’s customer support team can assist you with any queries or concerns during business hours. If you’re considering switching from Xero or MYOB to Thriday, their dedicated migration team can assist you in transferring your data and making the transition to Thriday smooth and seamless.